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AI Phone Assistants.Trained with your knowledge.

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Friendly AI receptionist answering calls

Appointment booked

Tomorrow, 10:00 AM

Incoming call

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Setup Wizard

Ready in minutes with our easy setup wizard.

Enter your website β€” our AI does the rest.

HiDesk SetupEnter your websiteWe analyze your business automaticallyexample.com✨ Smart AnalysisAI is analyzing...Extracting business dataWebsiteContact infoServices & FAQChoose scenariosWhat should your AI handle?Appointment bookingFAQ answeringCall forwardingFill knowledge storeUpload documents, FAQs and moreDrag files herePricelist.pdf248 KBFAQ-catalog.xlsx124 KBwww.example.comCrawl websiteβœ“ 3 uploadedCommunication styleHow should your AI sound?Professional & factualFriendly & casualRecommendedAdvisory & competentDone!Your AI reception is ready+​49 221 976 15790Continue β†’Go to Assistant β†’
Industries

Works for every business.

From software to trades. HiDesk adapts to your environment.

Home Healthcare

Answer patient calls while you're on-site.

Workshops & Car Dealerships

Answer repair status and test drive requests.

Physiotherapy

Book appointments while you're treating patients.

Psychotherapy

Take requests without disturbing the therapy.

Software

Deliver answers to support questions instantly, with no wait time for the customer.

Tradespeople

Capture customer inquiries and secure orders 24/7.

Law Firms

Your virtual secretary that never takes a lunch break.

IT System Houses

Pre-sort inquiries before they reach your team.

Integrations

Connect HiDesk with your tools

No limits on integrations, connect over 250 tools with the AI phone assistant.

Why HiDesk

Why businesses trust HiDesk

Full control. Maximum transparency. Real relief.

Ready to go fast

Live in just a few minutes.

Made in Germany

Secure, locally hosted, and GDPR compliant.

Automation, with your knowledge

Free your team from routine calls.

24/7 availability

So no call is ever lost.

The smart choice

Call centers€€€€
Part-time staffNot always available
HiDeskSimple & affordable
β€œWith HiDesk, we have significantly improved our telephone availability. The AI answers inquiries independently, handles conversations, and routes them in a targeted manner. For us, this is an important step towards automation.”
Simeon Holtwiesche

Simeon Holtwiesche

COO - anny GmbH

Partner Program

Become a Partner

Expand your portfolio with HiDesk and integrate the HiDesk AI reception for your clients.

Strengthen customer relationships with an in-demand solution.

Fast onboarding so you can offer HiDesk immediately.

Supportive marketing and sales materials.

Free credits for testing and demos.

Personal affiliate code.

Expand your service offering without additional workload.

About Us

About Us

We speak two languages fluently: cutting-edge AI technology and everyday customer service. HiDesk combines IT excellence with years of industry experience. We are more than just enthusiasts – we are translators who turn high-tech into a simple, effective solution for everyday work.

Our story begins with an everyday dilemma: the phone rings, but no one answers. As callers, we were tired of being stuck in queues, but we also knew about the staffing shortage in many businesses. We realized that these routine tasks unnecessarily block valuable professionals. This conflict between service expectations and reality was our starting signal: we wanted to solve this problem, for everyone.

Today, HiDesk combines cutting-edge AI technology with human-centered design. We create the most intuitive AI reception that uses central company knowledge to reliably handle routines. We are proud to free businesses from repetitive tasks and enable customers to receive high-quality answers at any time.

2025

Founded

3000+

Development hours for AI excellence

The HiDesk team
FAQ

Frequently Asked Questions

Florestan
Jeremy

Our team is here for you

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