# Contact – HiDesk

> Source: https://hi-desk.de/en/kontakt/

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# Contact

We look forward to hearing from you – via form, email, or phone.

## Reach us directly

-   [Emailinfo@hi-desk.de](mailto:info@hi-desk.de)
-   [Phone+49 151 29693927](tel:+4915129693927)
-   AddressWeyertal 109, 50931 Köln
-   [SupportSupport portal for existing customers](https://support.hi-desk.de)

## Book a consultation

Pick a free slot in our calendar directly.

[Choose a time](https://cal.com/florestan.p/hidesk-beratung)

![Florestan Peters, CEO of HiDesk](https://hi-desk.de/team/nextImageExportOptimizer/flo-opt-3840.WEBP)

![Jeremy Meidinger, CTO of HiDesk](https://hi-desk.de/team/nextImageExportOptimizer/jere-opt-3840.WEBP)

Our team is here for you

### Book Free Demo

Talk to our experts

Built for GDPR

Hosting in the EU

Built in Cologne

Ready for the EU AI Act

## What happens next

1

### Send your inquiry

Via form, email, or phone – we usually get back to you within one business day.

2

### Personal consultation

We show you HiDesk live and work out together how the AI phone assistant fits your business.

3

### Ready in minutes

Your AI phone assistant is set up without any IT effort – with a 30-day money-back guarantee.

## Prefer to experience it directly?

Enter your website and get a call from your own AI phone assistant – free, within seconds.

[Test your own AI](https://hi-desk.de/en/eigene-ki-testen)

FAQ

## Frequently Asked Questions

### 

### How quickly will I get a response to my inquiry?

01

We usually get back to you within one business day – often much faster. If it's urgent, the quickest way to reach us is by phone.

### 

### Can I try HiDesk before buying?

02

Yes. You can get a free call from your own demo AI or book a personal consultation where we show you HiDesk live. On top of that, all plans come with a 30-day money-back guarantee.

### 

### I'm already a customer – where do I find support?

03

Existing customers can reach us via the support portal at support.hi-desk.de or by email at support@hi-desk.de.

### 

### How does the setup work?

04

After the consultation we set up your AI phone assistant together – no IT knowledge needed, and usually ready in just a few minutes.