# AI Phone Assistant Comparison 2026: 11 Providers Tested (DACH)

> 11 AI phone assistants in the DACH market compared — with hosting location, a live-model check and a recommendation per use case.

date: 2026-05-28
author: Florestan Peters
source: https://hi-desk.de/en/blog/ki-telefonassistent-vergleich-2026/

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Looking for an AI phone assistant for your business in 2026? You'll quickly find a dozen providers — but barely a structured comparison. This article summarises what the [comparison page](/en/vergleich/ki-telefonassistent-alternativen/) documents in full: 11 providers in the DACH market, rated by hosting, implementation effort, live model and target audience.

## Key takeaways

- **Only HiDesk publicly communicates a live model** (speech-to-speech) — the other 10 providers make no public statement (as of May 2026).
- **Self-service setup** takes anywhere from 5 minutes to 8 weeks depending on the provider.
- **DE hosting** at HiDesk, Fonio (Nuremberg), VITAS, smao, Placetel, HalloCharly. Always verify the data-processing agreement with the provider.